My Daily Emails

The smarter your product, the harder it gets to explain. Reader Paul in London asked about building a content strategy for a complex tech company — the kind where even

Creativity can do more to drive purchases. It’s all about fresh thinking, and timing. Outside select Kroger stores, Oreo and VML turned crosswalks into cookie ads. Painted black-and-white stripes became Oreo stacks, with cartoon faces “biting”

An “Are you sure you want to leave?” message might be doing more damage than good. A new study of AI companion apps shows a common persuasion trick: when users

Reader Lara in Orlando asked: “If rounded offers invite haggling, what about products with fixed prices, like retail or D2C?” Great question. I wrote about how Columbia University research showed

How pricing that’s too “smart” can backfire on brand loyalty. A new study warns that dynamic pricing without fairness guardrails can trigger backlash. Think airline tickets. You might think you got

The world’s safest kid-saw tells you exactly HOW to push design limits without breaking trust. One of 2025’s most buzzed design innovations is not a phone or smartwatch. It has

How mood and environment silently throttle product desire. A new psychology study finds that when people feel their environment is harsh (unsafe, unstable, resource-scarce) they actually feel the need for

The right words can help make even the most ambitious products take flight. On today’s episode of Product: Knowledge podcast, I talk with Ali Rakhimov — product manager, entrepreneur, and author of Make Pigs Fly —

A world leader is betting on AI to create the next generation of ice cream… and that should make every product maker pay attention. Unilever is spinning off its Magnum Ice

Good names last — until they don’t. Maxwell House is a name heard for over a century. It was named after the Maxwell House Hotel in Nashville (the brand’s first