My Daily Emails

In my last couple of emails, I’ve explored how consistent outcomes form the foundation of successful products, while meaningful advantages help them overcome market resistance. Today, I’m discussing perhaps the

In my last email, I explored how consistent outcomes are the foundation of any successful product. Today, I’m tackling the second crucial success factor from Chapter 15 of I Need That:

I’ve been thinking a lot lately about what separates market-dominating products from those that merely survive — or worse, fail outright. In Chapter 15 of I Need That, I outline the

I’ve been thinking about how even the most utilitarian products succeed or fail on personal factors. Take construction reinforcement materials, like one of my clients sells. On paper, these should

A couple days ago a prospective client showed me their new product page. Specs. Features. Bullet points. All technically perfect. … Aaaaand completely missing the point. Because NO ONE EVER

I have a favorite local restaurant. It’s a delightful place run by a husband and wife team. They and the staff recognize my family. They remember we were among their

So many “expert” predictions lately ’bout how all these wild world events are going to play out. I guess SOMEONE will have to be right. Reminds me of a concept

I had an all-too-familiar experience yesterday at a drive-through oil change shop. It started with just an oil change — the service I’d actually come for. Then came the suggestions:

I’ve been working with a client who makes a product that, technically speaking, consumers could create themselves. With some time, the right components, and a bit of trial and error,

When I was a kid, my favorite April Fools prank was elegantly simple: wrapping electrician’s tape around the black plastic sprayer at our kitchen faucet. The beauty was in its