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Sell What It DOES (Not What It IS)

Buyers get excited when they picture outcomes. A 2024 Journal of Retailing study found that when products are categorized by benefits rather than attributes, people imagine themselves using them more vividly. That mental imagery

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Everyone Is a Cheapskate

No matter how much money someone has, they still need to feel they’re getting a great deal. You.Me.The wealthiest lady in town. We’re all careful with money … just for

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Mystery Sells

A little uncertainty makes people more likely to buy. A study in the Journal of Consumer Psychology found that when shoppers feel low control (like when choices are overwhelming) mystery increases interest.

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Think Lego, Not Landfill

Customers are favoring brands whose parts are easy to upgrade and replace. An EE Times report highlights an intriguing shift in consumer electronics: brands that design for repairability and modular upgrades are seeing

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Turn Stores Into Your R&D Labs

More retailers are discovering that the best product feedback happens before the sale, not after. Heading into 2026, retail-hardware trends, physical stores have been shifting from “places to buy” to places

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Make Folks Feel Invested

People pay to keep what they feel is theirs more readily than to gain something new. A Journal of Consumer Psychology study found that when users feel even symbolic ownership of an

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Show How You Get the Wow

Buyers don’t automatically trust what a product does. They need to know HOW it does it. A 2025 MIT/Wharton experiment found that when companies reveal how an output is generated (even if the explanation

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