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Supply Origin is Now a Selling Point

Tariffs have turned where you make things into a central part of the buying decision. Last year, tariff escalations dramatically changed how buyers read price. Shoppers went looking for explanations

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Why Robots Needed Touch To Level Up

Vision scales demos, touch scales reality. For years, robots have been learning to see. Cameras got better vision. Processing models got faster. Datasets got bigger. And still, real-world manipulation stayed

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“Frictionless” is Not at Any Cost

Speed feels good … until something goes off the rails real fast. You may have noticed something changing in big U.S. retailers without much fanfare.  Target and Walmart have been pulling back on

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Returns Aren’t The Problem

Too many returns can mean buyers aren’t getting the information they need. I worry about returns because they cost my clients real money. In shipping and restocking, plus waste, write-offs,

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The End Of The Freezer Tube

When a category disappears, it leaves behind memories. And new opportunity. I have piles of memories tied to frozen cylinders of juice. My first lemonade stand. Stirring and stirring in

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Seasonality Got Personal

A reader asked a smart question about whether seasonality still matters for products built around gifts or specific times of year. Shara from Austin wrote after my post Selling No Longer

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Subscription As Product Strategy

Some physical products (and their customers) benefit from never feeling fully “sold.” I’ve worked with a company that sells a wellness hardware product with a subscription model … and the

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