My Daily Emails

If you’re not sure what “agentic commerce” even means, you’re not behind, and that gap is exactly why adoption is slow. Let me start by explaining the term, because many

Speed feels good … until something goes off the rails real fast. You may have noticed something changing in big U.S. retailers without much fanfare.  Target and Walmart have been pulling back on

Too many returns can mean buyers aren’t getting the information they need. I worry about returns because they cost my clients real money. In shipping and restocking, plus waste, write-offs,

When a category disappears, it leaves behind memories. And new opportunity. I have piles of memories tied to frozen cylinders of juice. My first lemonade stand. Stirring and stirring in

A reader asked a smart question about whether seasonality still matters for products built around gifts or specific times of year. Shara from Austin wrote after my post Selling No Longer

Some physical products (and their customers) benefit from never feeling fully “sold.” I’ve worked with a company that sells a wellness hardware product with a subscription model … and the

Buyers aren’t idiots, and they know it. An appliance retailer near me ran ads reminding consumers that the expected life of a dishwasher is five years. A salesperson in a

Demand is now reacting in hours … not months. New retail data out of 2025 shows something uncomfortable for planners. Buying behavior has become a lot less seasonal and way

Going public has warped how we talk about growth. And that’s a problem. When brands like Peloton hit a ceiling, shareholders get pissed. The assumption is that growth should ALWAYS

Most new offerings don’t fail because they’re bad, but because they’re nowhere near good enough. In I Need That, I talk about the 10X Revelation: the jarring truth that an innovative product