My Daily Emails

A couple weeks ago I talked about Stanley’s iconic hammered green finish. That industrial heritage color launched a brand that’s evolved dramatically — kids now hunt for Stanley cups in

I want to make these emails more valuable to you. But I can only guess what you like unless you tell me. Do you prefer: Should I focus more on:

It happens fast. You’re scrolling TikTok and see someone demonstrating a product in their kitchen. No fancy lighting. No script. Just genuine excitement about how well something works. Suddenly you

A great product deserves great support. Yet too often, customer support is treated as a cost center — something to minimize, automate, outsource. The math seems simple: fewer human interactions

I enjoy social media, at least most of the time. Bluesky’s freshness and kindness have been a pleasant surprise. X and LinkedIn keep me connected to interesting minds and opportunities.

Product success stories are inescapable. They’re all over YouTube, LinkedIn and X, and marketers gobble them up. But the ones that didn’t make it? Those product stories can teach you

Strategy work isn’t always about maintaining professional distance. It’s possible to dive so deep, you find yourself on the other side of the world, pitching your client’s innovative food ingredient

AI makes me a better strategist by being a worse one. Let me explain. Every day, I use a variety of AI tools. They take on tasks I never loved,

The 1983 “Cabbage Patch Riots” sound almost mythical now. I’m old enough to remember it well. Parents literally wrestling in store aisles. Clerks getting trampled. Someone drove 1,000 miles to

Sometimes success creates its own problems. Tesla revolutionized the auto industry, pushing electric vehicles into the mainstream through bold innovation. But recent data suggests concerning patterns: The latest J.D. Power