
Customers are favoring brands whose parts are easy to upgrade and replace.
An EE Times report highlights an intriguing shift in consumer electronics: brands that design for repairability and modular upgrades are seeing stronger loyalty and longer product lifespans.
Intriguing because it’s the opposite of the old playbook.
Stuff like glued-in batteries, proprietary screws, sealed housings, and software that mysteriously drains performance over time.
That approach creates churn, not trust, for all but the most prestigious brands. (Yeah, Apple has done ALL these things. That’s why this new report is noteworthy.)
Modular design is flipping the model.
New products like phones and tablets are being built with parts you swap as easily as changing a humidifier filter.
Instead of “replace when it fails,” you move towards:
Repair. Upgrade. Extend.
Buyers love this.
Lower service risk increases confidence, which supports premium pricing.
And lifecycle costs become predictable because the core device lasts while parts evolve.
For product makers, this is a design and positioning opportunity.
Build your base unit for stability.
Make the parts that wear out or break detachable.
Launch with clear guarantees that high-stress modules can be swapped.
Your buyers don’t want disposable tech.
They want to invest in products that grow with them.
And when one part breaks, they want to keep the rest.
Eventually they WILL upgrade, and buy from the company who did them right, all along.
Want to make your product irresistible? That’s what we do as product marketing consultants at Graphos Product, helping innovators turn need-driven ideas into market-ready successes.