Some Voicemails Shouldn’t Disappear

Cricket Wireless found a really human way to turn one of our disposable digital files into something worth keeping.

I have voicemails on my phone from people who are no longer with us, including my mother.

I rarely listen to them, but it’s nice to know they’re there.

And when I change phones or providers, there’s a little anxiety attached to them: will those voices still be with me?

That’s why I love Vinyl Voicemails, a recent activation from Cricket Wireless and Argonaut.

At a Brooklyn record store, people brought in saved voicemails and had them cut directly onto one-off vinyl records.

Tangible Formats used a live lathe to carve the audio into blank discs, and artist Landon Khiry created custom sleeves for them. The October 10 event was free while supplies lasted.

There’s a beautiful product insight embedded in this.

Our phones are extraordinary at storing stuff, but terrible at telling us which things deserve permanence.

A voicemail from your mother occupies roughly the same conceptual space as one from the dentist reminding you about Tuesday.

Until the day it becomes a memorial.

Cricket took something its own industry helped make ephemeral and gave it weight, grooves, artwork and a place on a shelf.

That’s far more emotionally resonant than another campaign promising better connectivity.

Digital convenience has made preserving information effortless. It has also made everything look equally disposable.

Physical objects do something different. They force a decision: this one is worth keeping.

I’d happily pay for this service.

And before my next phone upgrade, I think I’m going to make sure those voicemails exist somewhere besides my phone’s inbox.

If you’d like help creating and marketing products people feel compelled to buy, the product marketing consultants at Graphos Product can help.