Robitussin Hires a Hitman

Turning a criminal archetype into a cough-medicine hero is a little weird. It also makes surprisingly good psychological sense.

Robitussin has introduced Robby Tussin, a deadpan “cough hitman” who appears when a cough becomes unacceptable, reaches ominously inside his trench coat and pulls out… cough syrup.

In one ad, a coughing man in a restroom tells him, “Do it quick.”

That’s dark territory for a 77-year-old medicine brand.

It’s also pretty creative.

Haleon says this is Robitussin’s largest integrated campaign ever, designed to break through a crowded category and reach younger consumers through TV, streaming, social, influencers and an ongoing Robby character. 

The choice of antihero is better than the gag.

We’ve become remarkably comfortable rooting for fictional people who would be horrifying neighbours: Tony Soprano, Dexter Morgan, Cruella, Jack Sparrow and countless others.

Research has even found that exposure to antiheroes can increase sensation-seeking, while separate consumer studies suggest villain imagery can make otherwise virtuous products seem edgier and more fun. 

Cough medicine could use a hit of that.

As a product , it’s functional, familiar and profoundly unsexy.

Giving Robitussin a vaguely dangerous hired gun creates personality around a simple product promise: this guy takes coughs out fast.

That connects nicely with something I dig into in I Need That: we process products emotionally long before we finish rationalizing them. A distinctive character can make a dull old product easier to notice, understand and remember.

And Robby’s morality is pretty easy to forgive.

After all, who’s gonna object to him bumpin’ off a nasty cough?

If you’d like help creating and marketing products people feel compelled to buy, the product marketing consultants at Graphos Product can help.