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Christmas Dreams to Consumer Need

Remember the Sears “Wish Book”? Growing up in a small town, the arrival of that Christmas catalog opened a portal to possibilities. Local stores had modest toy selections, but that

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Pour-Overs and the Birth of Need

A product’s greatest value lies in who we become through using it. I’ve seen this demonstrated at a local coffee shop where the barista uses a matte black Fellow kettle

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Is Your USP a POS? (Puffery of Sameness)

“Advanced Technology Inside!” “Maximum Strength!” “Used by Professionals!” If your unique selling proposition could be claimed by any competitor, it isn’t unique. It’s what I call a POS – Puffery

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The Illuminating Economics of Lights

List member Heather responded to Tuesday’s “Two Pens” email with an illuminating observation: “Another functional item where value varies broadly is home lighting: from the cheapest desk lamp, to the

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